Clear costs.
For both sides of the door.
Publish a home for free. Travelers pay no Okaeri Stay commission. Owners pay a commission on rent, with a clear ceiling.
For travelers
¥0 Okaeri Stay commission
Your estimate includes the home’s rent, utilities, cleaning and any separately disclosed operator charges. The refundable deposit is shown separately and included in the full checkout total when online payment is available. Sending a request does not charge you.
Explore monthly homesFor property owners
8% of rent · capped at ¥50,000 per initial stay
Creating an account, uploading homes and publishing an approved listing are free. The owner commission is calculated on rent only, excluding utilities, cleaning, other operator charges and the refundable deposit. It becomes due when move-in is confirmed and is not deducted in advance from the traveler’s checkout. Stay payments go directly to the operator’s connected payment account.
Create an owner accountSee what the cap means.
¥150,000 in rent for a stay
¥12,000 owner commission8% × ¥150,000. Utilities and deposits are excluded.¥800,000 in rent for a stay
¥50,000 owner commissionThe cap applies instead of the ¥64,000 percentage calculation.Commission estimates are shown to owners separately from the traveler’s total. Existing requests keep the prices recorded when they were created. Accepting a stay request does not collect payment or execute a rental agreement.
Sponsored homes are paid placements.
The pilot offer is ¥9,800 for 30 days of sponsored eligibility in recommended results and on the map. Owners can request a promotion for an approved, published home. Paid placements are always labeled “Sponsored.” They still have to match the traveler’s filters, dates and map area, and the usual listing and photo standards still apply.
Recommended results can place up to two matching sponsored homes first. Choosing a price or size sort keeps that order intact. On the map, sponsorship is labeled and never presented as a quality rating, review or availability guarantee. A campaign does not guarantee a position, number of views or booking.
Staff review the home and reserve a placement before checkout opens. The owner has a limited payment window, shown in the workspace. A campaign becomes active only after payment is confirmed and its approved schedule begins. Requesting a promotion or returning from checkout does not activate an advertisement.
Cancelling before the campaign starts requests a full refund of its online payment. Once it has started, exposure stops and any refund needs staff review. A full promotion refund cancels the campaign; a partial refund does not. A refund request is not a confirmed refund.
Open the owner workspaceKnow the full cost before you commit.
Review the exact stay estimate, deposit conditions and operator agreement. When online payment is available, only an accepted request can open secure checkout. Account holders and verified guests can both pay without sharing card details in messages.
A cancellation before the move-in date requests a full refund of the online stay payment. From the move-in date, cancellation and any refund require review. Requesting a refund is different from receiving one: your payment details show when it is confirmed, and your bank may take additional time to display it. A partial refund, including a deposit return, does not itself cancel the stay.
How stay requests work